Responsible Gaming

Our Commitment to Responsible Gaming

At Brew Bay Espresso Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gambling.

Age Verification

Online gambling in Australia is restricted to individuals aged 18 years and over. By accessing our services, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, please seek help immediately:

• Chasing losses by gambling with more money to recover previous losses
• Spending more time or money on gambling than originally intended
• Neglecting family, work, or other responsibilities due to gambling
• Hiding gambling activities or lying about the amount of money spent
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money to fund gambling activities
• Using gambling to escape problems or negative emotions
• Being unable to cut back or stop gambling despite wanting to
• Losing interest in hobbies and activities outside of gambling
• Experiencing financial difficulties as a result of gambling

Self-Help Tools

We provide several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders during your gaming session to help you stay aware of time and money spent
• Self-Exclusion: Voluntarily exclude yourself from accessing our services for a period you choose (from 6 months to permanently)
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

To access these tools, please contact our customer support team or visit your account settings.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858
  A free national counselling and referral service for people concerned about their own gambling or someone else's.

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Provides free support and advice for problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  A national self-exclusion scheme for online gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based information and resources for responsible gambling.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  Website: www.bzga.de
  German federal centre for health education offering gambling support resources.

If You Need Help

If you believe you have a problem with gambling, please seek professional help immediately. There is no shame in asking for support. Trained counsellors are available to provide confidential advice and assistance at no cost.

Remember: Problem gambling is treatable, and recovery is possible. Reach out to one of the organisations listed above or contact a local healthcare provider for professional support.

Further Resources

For more information on responsible gaming and problem gambling, please visit:

• Gambling Help Online: www.gamblinghelponline.org.au
• National Problem Gambling Helpline: 1800 858 858 (Australia)